FAQ

What are the shipping options?

You can pickup your products at our Chapel Hill, TN warehouse or we will generate a shipping quote based on destination and service level needed.

What is the minimum order quantity?

$2500 Minimum Order is required.

What do I do if I never received my order?

Contact the warehouse support team directly by e-mail at CustomerCare@FoxandRoe.com with your order number and we will research your order and shipment quickly to find a resolution or update.

What do I do if I received a defective order?

Contact customer support for further instructions by e-mail at CustomerCare@FoxandRoe.com.

How do I make changes to an order I’ve already placed?

Where are you located?

We warehouse our products at 5542 Nashville Hwy Chapel Hill, TN 37034

Where do the materials come from?

We sustainably source all of our materials and produce solid wood, genuine leather, premium fabric upholstered furniture sourced globally.

How do I make sure I order the right size?

Dimensions of each product are provided in the product description. Please confirm the piece is the size you are looking for prior to placing your order. If you need more involved assistance please contact us at CustomerCare@FoxandRoe.com and we will have an experienced team member reach out to you.

FAQ